salon policies

Red Salon-Art

Payment

Personal checks, cash and credit cards (VISA, MasterCard, Discover, American Express, Debit Card) are accepted. A fee of $35.00 will be charged for all returned checks. Prices do not include tax and gratuity. All prices are subject to change at the discretion of management and/or stylist. All prices and services may vary by stylist.

Booking

Please book your appointment as early as possible to ensure your preferred appointment time. You may book appointments in person or by phone.

Cancellation

Cancellation of appointment(s) is to be made 24 hours prior to the scheduled time. For appointments booked on the same day, a four hour cancellation notice is required. No shows or less than 24 hour cancellation will be subject to 50% of schedule service charge. Please note a 72 hour cancellation notice is required for all Extensions. Failure to follow the salon’s cancellation policies will result in a forfeiture of deposit.

Returns

Your satisfaction and experience are very important to us. All hair products have a 30 days exchange policy if you are not completely satisfied. (excluding brushes)

Red salon does not offer refunds on services. If a client is dissatisfied with his/her service, we offer a correction at no charge to the client if scheduled within 7 days of the original appointment.

Red salon is not responsible for any damage to clothing left on under your styling/color gown, so please dress accordingly. Red salon is not responsible for any lost or stolen items.